June 3, 2025
AI-powered proactive engagement and conversational journeys with Microsoft Dynamics 365 in public previewMicrosoft Dynamics 365 Blog
Sundar Raghavan
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June 2, 2025
From the Microsoft Dynamics 365 CRM Blogs: Customer Feedback Survey Agent; Sales challenges; Customer service benefits guide; Kanban boardsMSDynamicsWorld.com
MSDW Reporter
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June 2, 2025
MSDW Podcast: How to turn Dynamics data into marketing winsMSDynamicsWorld.com
MSDW Reporter
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May 30, 2025
From the Microsoft Dynamics 365 Finance and Supply Chain Management: Missing licensing reports; GL user access control; New features; Demand planningMSDynamicsWorld.com
MSDW Reporter
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May 30, 2025
Improve contact center operations with shift-based routingMicrosoft Dynamics 365 Blog
Gopal Yuvaraj and Shruti Chaurasia
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May 29, 2025
MSDW Podcast: Bringing Empathy and Innovation to AP Automation, with Ora Goldman of MekormaMSDynamicsWorld.com
MSDW Reporter
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May 29, 2025
Microsoft Dynamics Partner Roundup: Partnership; Acquisition; D365BC integration; Solutions partnerMSDynamicsWorld.com
MSDW Reporter
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May 29, 2025
Business process flow stage; Update Dataverse records; Disappearing lookupMSDynamicsWorld.com
MSDW Reporter
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May 29, 2025
Intent-based routing transforms customer support with AIMicrosoft Dynamics 365 Blog
Payas Agrawal
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May 28, 2025
Email editor template changes in Dynamics 365 Customer ServiceMicrosoft Dynamics 365 Blog
Megha Gupta
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May 27, 2025
With AI plans intensifying, Microsoft is reshaping Dynamics 365 priorities: DynamicsMinds 2025MSDynamicsWorld.com
Jason Gumpert
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May 25, 2025
MSDW Podcast: What Dynamics 365 Business Central Users Need to Know about Embedded vs External AP AutomationMSDynamicsWorld.com
MSDW Reporter
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