Know your customers like never before In every industry, we hear about the struggle to transform from a reactive to proactive organization that can respond to changes in the market, customer needs, and even within their own business. When we talk to customers who have rolled out Microsoft Dynamics 365 and Microsoft Power Platform, the […]
Know your customers like never before In every industry, we hear about the struggle to transform from a reactive to proactive organization that can respond to changes in the market, customer needs, and even within their own business. When we talk to customers who have rolled out Microsoft Dynamics 365 and Microsoft Power Platform, the […]
Know your customers like never before In every industry, we hear about the struggle to transform from a reactive to proactive organization that can respond to changes in the market, customer needs, and even within their own business. When we talk to customers who have rolled out Microsoft Dynamics 365 and Microsoft Power Platform, the […]
Microsoft is announcing a range of improvements to Dynamics 365 Customer Insights, the company's customer data platform (CDP) offering, at today's Business Applications Launch Event for Dynamics 365 and Power Platform. Updates to Customer Insights in the new release wave, which begins today and runs through March 2021, include multi-dimensional customer profiles, new analytics, new […]
Microsoft announced that it is expanding its commitment to German customers, inaugurating new services in its data centers in the country. New data center regions in Frankfurt and Berlin first launched in August 2019, and experienced rapid uptake by customers. Power Apps, Power Automate and Power BI are available in the German data center regions […]
Microsoft partner Enavate has acquired SWP-Group, a Ukraine-based firm that provides upgrades, development, and outsourced services for Microsoft Dynamics NAV and Dynamics 365 Business Central. The SWP-Group team members will join Enavate Partner Services, an Enavate business pod and that provides development, marketing, selling, and support services to Microsoft partners across the business applications portfolio. […]
At the end of 2019, Microsoft stunned the market by winning the lucrative $10 billion JEDI contract from the US Department of Defense, snatching the opportunity away from perceived frontrunner AWS. Plenty of opportunities remain for Microsoft to expand Azure's footprint among US federal agencies and potentially also state and local governments. But some of […]
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Microsoft is touting a new integration between customer experience platform vendor Wonderflow's ratings and reviews data to enhance the direct customer feedback surveys of Dynamics 365 Customer Voice. Wonderflow does more than just gather ratings and reviews from online shopping sites, but Microsoft is keen to integrate that type of buyer data with Customer Voice, […]
At the end of 2019, Microsoft stunned the market by winning the lucrative $10 billion JEDI contract from the US Department of Defense, snatching the opportunity away from perceived frontrunner AWS. Plenty of opportunities remain for Microsoft to expand Azure's footprint among US federal agencies and potentially also state and local governments. But some of […]
Microsoft Ignite 2020 offered the Azure ecosystem the opportunity to get acquainted with some interesting new and improved cloud services. Many announcements from Microsoft focused on making an impact at the event, so others could easily get lost in the shuffle. Microsoft Healthcare Cloud and AI director John Doyle highlighted Microsoft's stature in a new […]
In this week's Dynamics 365 Business Central blog roundup: Tips for handling a Dynamics 365 Business Central SaaS tenant How to grant external accountant access with Business Central Deprecated features and fields Why app maintenance matters, and how to do it correctly Tips for handling a Dynamics 365 Business Central SaaS tenant Writing on the […]