February 12, 2021
Microsoft promises partners new commerce options, a maturing industry strategy in 2021MSDynamicsWorld.com

Microsoft plans to improve digital commerce in its marketplaces for ISV apps, broaden the Cloud Solutions Provider (CSP) model, expand co-selling, and use industry cloud efforts to encourage more new ISV product development. The company's Global Partner Solutions team, led by corporate vice president Nick Parker, revealed its updated plans and priorities for the rest […]

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February 12, 2021
Microsoft promises partners new commerce options, a maturing industry strategy in 2021Feedzy

Microsoft plans to improve digital commerce in its marketplaces for ISV apps, broaden the Cloud Solutions Provider (CSP) model, expand co-selling, and use industry cloud efforts to encourage more new ISV product development. The company's Global Partner Solutions team, led by corporate vice president Nick Parker, revealed its updated plans and priorities for the rest […]

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February 11, 2021
Building customer relationships through relevant and unified personal experiencesMicrosoft Dynamics 365 Blog

Retail used to look different. It was local; it was a relationship. But new technology brought change. Trains opened the door for the Sears catalog, offering a wide array of products to distant customers. Henry Ford’s automobile led to suburbanization, malls, and department stores, changing the face of retail. And now, enabled by digital technology […]

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February 11, 2021
Building customer relationships through relevant and unified personal experiencesFeedzy

Retail used to look different. It was local; it was a relationship. But new technology brought change. Trains opened the door for the Sears catalog, offering a wide array of products to distant customers. Henry Ford’s automobile led to suburbanization, malls, and department stores, changing the face of retail. And now, enabled by digital technology […]

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February 11, 2021
ClickDimensions acquires Eletype, adding intelligent monitoring and collaboration for marketing and salesMSDynamicsWorld.com

Marketing automation vendor ClickDimensions announced it is acquiring marketing technology firm Eletype. Eletype gives ClickDimensions new monitoring tools across a range of systems with "smart notifications" delivered in Slack or Microsoft Teams. Monitoring focuses on thresholds, anomalies and fluctuations related to website, search, social, and email marketing campaign performance, according to the company.

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February 11, 2021
ClickDimensions acquires Eletype, adding intelligent monitoring and collaboration for marketing and salesFeedzy

Marketing automation vendor ClickDimensions announced it is acquiring marketing technology firm Eletype. Eletype gives ClickDimensions new monitoring tools across a range of systems with "smart notifications" delivered in Slack or Microsoft Teams. Monitoring focuses on thresholds, anomalies and fluctuations related to website, search, social, and email marketing campaign performance, according to the company.

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February 10, 2021
Why a knowledge base is important in delivering exceptional customer serviceFeedzy

Is a well-defined knowledge base valuable for delivering exceptional service? No matter the business, the answer is a resounding “yes.” In a recent survey, 91 percent of customers would use an online knowledge base if it were available and tailored to their needs, and in another published report, respondents preferred knowledge bases over all other […]

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February 10, 2021
Why a knowledge base is important in delivering exceptional customer serviceMicrosoft Dynamics 365 Blog

Is a well-defined knowledge base valuable for delivering exceptional service? No matter the business, the answer is a resounding "yes." In a recent survey, 91 percent of customers would use an online knowledge base if it were available and tailored to their needs, and in another published report, respondents preferred knowledge bases over all other […]

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February 10, 2021
Why a knowledge base is important in delivering exceptional customer serviceFeedzy

Is a well-defined knowledge base valuable for delivering exceptional service? No matter the business, the answer is a resounding “yes.” In a recent survey, 91 percent of customers would use an online knowledge base if it were available and tailored to their needs, and in another published report, respondents preferred knowledge bases over all other […]

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February 10, 2021
Power BI Insights: Calculation groups; Confidential data; Dataflows; ADLS Gen2MSDynamicsWorld.com

Azure pros share their thoughts on calculation groups, confidential data, dataflows, and ADLS Gen2. Also, in case you missed it: check out our new interview with Microsoft MVP and Power BI consultant Matt Allington?  Controlling default format strings with Power BI calculation groups Gilbert Quevalliers, writing on Four Moo, noted that he was recently working […]

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February 10, 2021
Power BI Insights: Calculation groups; Confidential data; Dataflows; ADLS Gen2Feedzy

Azure pros share their thoughts on calculation groups, confidential data, dataflows, and ADLS Gen2. Also, in case you missed it: check out our new interview with Microsoft MVP and Power BI consultant Matt Allington?  Controlling default format strings with Power BI calculation groups Gilbert Quevalliers, writing on Four Moo, noted that he was recently working […]

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February 9, 2021
In case you missed it: Webinar offers tips for using AI in retail loss preventionFeedzy

In case you missed it: Webinar offers tips for using AI in retail loss prevention - Microsoft Dynamics 365 Blog Microsoft Dynamics 365 Blog Looking for a way to harness the power of AI to help prevent retail loss, but missed the recent webinar on the subject? You can register and watch now.  Gain insight […]

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