From the Microsoft Dynamics 365 CE/CRM Blogs: Service request management; Sales best practices; Useful AI in Dynamics 365 CE; Customer Service featuresMSDynamicsWorld.com

From the Microsoft Power Platform blogs: Computer-using agents; Automate UI testing; Import Excel data to SharePoint list; Calculate Working Day connectorMSDynamicsWorld.com

From the Microsoft Dynamics 365 Business Central blogs: Purchase return order setup; Download symbols from NuGet source; D365BC 28.0 release; Audit trailsMSDynamicsWorld.com

Building Smarter Observability for Agentic ERP World using Dynamics 365 Microsoft Dynamics 365 Blog

Forrester studies project more than 100% ROI for enterprises and 16-month payback for midmarket organizations using Dynamics 365 ERPMicrosoft Dynamics 365 Blog

Announcing Desktop Companion App (DCA) support for Dynamics 365 Contact Center Embedded in Third-Party CRMs  Microsoft Dynamics 365 Blog

Microsoft Dynamics Partner Roundup: Tax solution in Microsoft Marketplace; Multi-bank ops; Quality Inspector v7.25; Partner acquisitionMSDynamicsWorld.com

Reimagining Secure Customer Interactions with Secure Consult & Transfer Microsoft Dynamics 365 Blog

Microsoft makes a pitch for telcos with announcements ahead of Mobile World Congress 2026MSDynamicsWorld.com

Planning Cloud Security Assessments with Third-Party Tools in Azure Government CloudMSDynamicsWorld.com

Planning for a changing tax landscape: Insights from Avalara’s VP of Government RelationsMSDynamicsWorld.com

From the Microsoft Dynamics 365 CE/CRM Blogs: Set up reCAPTCHA v2; extend D365 CE?; Business process flow stages; New rules of customer engagement;MSDynamicsWorld.com
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